@extends('layouts.app')

@section('title', 'Interacciones del Cliente - Call Center')

@section('content')
<div class="container-fluid">
    <!-- Header -->
    <div class="row mb-4">
        <div class="col-12">
            <div class="d-flex justify-content-between align-items-center">
                <div>
                    <h1 class="h3 mb-0 text-gray-800 text-gradient-primary">
                        <i class="fas fa-phone-alt me-2"></i>Interacciones del Cliente: {{ $client->business_name }}
                    </h1>
                    <p class="text-muted mb-0">Historial completo de interacciones con este cliente</p>
                </div>
                <div>
                    <a href="{{ route('admin.call-center.logs.create', ['client_id' => $client->id]) }}" class="btn btn-primary">
                        <i class="fas fa-plus me-1"></i>Nueva Interacción
                    </a>
                    <a href="{{ route('admin.call-center.logs.index') }}" class="btn btn-secondary">
                        <i class="fas fa-arrow-left me-1"></i>Volver
                    </a>
                </div>
            </div>
        </div>
    </div>

    <!-- Información del Cliente -->
    <div class="row mb-4">
        <div class="col-md-12">
            <div class="card shadow">
                <div class="card-header py-3">
                    <h6 class="m-0 font-weight-bold text-primary">
                        <i class="fas fa-user me-2"></i>Información del Cliente
                    </h6>
                </div>
                <div class="card-body">
                    <div class="row">
                        <div class="col-md-3">
                            <p><strong>Nombre:</strong></p>
                            <p class="text-muted">{{ $client->business_name }}</p>
                        </div>
                        <div class="col-md-3">
                            <p><strong>Teléfono:</strong></p>
                            <p class="text-muted">{{ $client->phone ?? 'N/A' }}</p>
                        </div>
                        <div class="col-md-3">
                            <p><strong>Email:</strong></p>
                            <p class="text-muted">{{ $client->email ?? 'N/A' }}</p>
                        </div>
                        <div class="col-md-3">
                            <p><strong>Vendedor:</strong></p>
                            <p class="text-muted">
                                @if($client->salesman)
                                    {{ $client->salesman->first_name }} {{ $client->salesman->last_name }}
                                @else
                                    Sin asignar
                                @endif
                            </p>
                        </div>
                    </div>
                    <div class="mt-3">
                        <a href="{{ route('admin.gestor.clients.show', $client->id) }}" class="btn btn-sm btn-info">
                            <i class="fas fa-eye me-1"></i>Ver Cliente Completo
                        </a>
                    </div>
                </div>
            </div>
        </div>
    </div>

    <!-- Tabla de Interacciones -->
    <div class="row">
        <div class="col-12">
            <div class="card shadow">
                <div class="card-header py-3">
                    <h6 class="m-0 font-weight-bold text-primary">
                        <i class="fas fa-list me-2"></i>Historial de Interacciones ({{ $logs->total() }})
                    </h6>
                </div>
                <div class="card-body">
                    @if($logs->count() > 0)
                        <div class="table-responsive">
                            <table class="table table-bordered table-hover">
                                <thead class="thead-light">
                                    <tr>
                                        <th>Fecha</th>
                                        <th>Tipo</th>
                                        <th>Agente</th>
                                        <th>Notas</th>
                                        <th>Estado</th>
                                        <th>Seguimiento</th>
                                        <th>Resultado</th>
                                        <th>Pago Programado</th>
                                        <th>Acciones</th>
                                    </tr>
                                </thead>
                                <tbody>
                                    @foreach($logs as $log)
                                        <tr>
                                            <td>
                                                <small>{{ $log->created_at->format('d/m/Y') }}</small><br>
                                                <small class="text-muted">{{ $log->created_at->format('H:i') }}</small>
                                            </td>
                                            <td>
                                                @php
                                                    $typeColors = [
                                                        'Llamada' => 'primary',
                                                        'Email' => 'info',
                                                        'Visita' => 'warning',
                                                        'Mensaje' => 'success',
                                                        'Reunión' => 'secondary',
                                                    ];
                                                    $color = $typeColors[$log->interaction_type] ?? 'secondary';
                                                @endphp
                                                <span class="badge bg-{{ $color }}">{{ $log->interaction_type }}</span>
                                                @if($log->duration)
                                                    <br><small class="text-muted">{{ $log->duration }}</small>
                                                @endif
                                            </td>
                                            <td>
                                                <small>{{ $log->user->name ?? 'N/A' }}</small>
                                            </td>
                                            <td>
                                                <div style="max-width: 300px;">
                                                    <p class="mb-0" style="white-space: nowrap; overflow: hidden; text-overflow: ellipsis;" title="{{ $log->notes }}">
                                                        {{ \Illuminate\Support\Str::limit($log->notes, 50) }}
                                                    </p>
                                                </div>
                                            </td>
                                            <td>
                                                @php
                                                    $statusColors = [
                                                        'Completado' => 'success',
                                                        'No Contesta' => 'warning',
                                                        'Seguimiento' => 'info',
                                                        'Pendiente' => 'secondary',
                                                        'Rechazado' => 'danger',
                                                    ];
                                                    $statusColor = $statusColors[$log->status] ?? 'secondary';
                                                @endphp
                                                <span class="badge bg-{{ $statusColor }}">{{ $log->status }}</span>
                                            </td>
                                            <td>
                                                @if($log->follow_up_date)
                                                    @php
                                                        $followUpDate = \Carbon\Carbon::parse($log->follow_up_date);
                                                        $isPast = $followUpDate->isPast();
                                                        $isToday = $followUpDate->isToday();
                                                    @endphp
                                                    <small class="{{ $isPast ? 'text-danger' : ($isToday ? 'text-warning' : 'text-success') }}">
                                                        <i class="fas fa-{{ $isPast ? 'exclamation-triangle' : ($isToday ? 'clock' : 'check') }}"></i>
                                                        {{ $followUpDate->format('d/m/Y H:i') }}
                                                    </small>
                                                @else
                                                    <span class="text-muted">-</span>
                                                @endif
                                            </td>
                                            <td>
                                                @if($log->outcome)
                                                    <span class="badge bg-info">{{ $log->outcome }}</span>
                                                @else
                                                    <span class="text-muted">-</span>
                                                @endif
                                            </td>
                                            <td>
                                                @if($log->outcome === 'Pago Programado' && $log->scheduled_payment_date)
                                                    @php
                                                        $paymentDate = \Carbon\Carbon::parse($log->scheduled_payment_date);
                                                        $isPast = $paymentDate->isPast();
                                                        $isToday = $paymentDate->isToday();
                                                    @endphp
                                                    <small class="{{ $isPast ? 'text-danger' : ($isToday ? 'text-warning' : 'text-success') }}">
                                                        <i class="fas fa-{{ $isPast ? 'exclamation-triangle' : ($isToday ? 'clock' : 'calendar-check') }}"></i>
                                                        {{ $paymentDate->format('d/m/Y') }}
                                                    </small>
                                                @else
                                                    <span class="text-muted">-</span>
                                                @endif
                                            </td>
                                            <td>
                                                <div class="d-flex gap-1">
                                                    <a href="{{ route('admin.call-center.logs.show', $log->id) }}" 
                                                       class="btn btn-sm btn-info" 
                                                       title="Ver detalles">
                                                        <i class="fas fa-eye"></i>
                                                    </a>
                                                    <a href="{{ route('admin.call-center.logs.edit', $log->id) }}" 
                                                       class="btn btn-sm btn-warning" 
                                                       title="Editar">
                                                        <i class="fas fa-edit"></i>
                                                    </a>
                                                </div>
                                            </td>
                                        </tr>
                                    @endforeach
                                </tbody>
                            </table>
                        </div>

                        <!-- Paginación -->
                        <div class="d-flex justify-content-center mt-3">
                            {{ $logs->links() }}
                        </div>
                    @else
                        <div class="text-center py-5">
                            <i class="fas fa-phone-alt fa-3x text-muted mb-3"></i>
                            <h4 class="text-muted">No hay interacciones registradas para este cliente</h4>
                            <p class="text-muted">Comienza registrando la primera interacción.</p>
                            <a href="{{ route('admin.call-center.logs.create', ['client_id' => $client->id]) }}" class="btn btn-primary">
                                <i class="fas fa-plus me-1"></i>Nueva Interacción
                            </a>
                        </div>
                    @endif
                </div>
            </div>
        </div>
    </div>
</div>
@endsection